Features
Visitor Segmentation
Grouping website visitors by behavior or attributes to trigger different chat flows.
Visitor segmentation divides your website audience into groups based on characteristics like traffic source, device type, page visited, time on site, or geographic location. AI chat agents can use segmentation to deliver personalised experiences — new visitors get an onboarding message, returning visitors get a resuming conversation, and visitors from a specific ad campaign get a tailored offer. Creobot supports segmentation rules per-agent to maximise relevance and conversion.