Features
Inbox UI
A shared team inbox for managing AI and human conversations in one place.
An inbox UI is the back-end interface where team members monitor, join, and manage conversations started by an AI agent. Think of it like a shared email inbox, but for live chat. When the AI flags a conversation for human review — or a visitor explicitly requests a human — the conversation appears in the inbox for a team member to pick up. Creobot's inbox is designed for speed: agents see full context, conversation history, and lead data without switching tools.