Integrations

Webhook

An automated HTTP request that sends data from one system to another in real time.

A webhook is a method for one application to notify another when a specific event occurs, by sending an HTTP POST request with relevant data. In the context of AI chat agents, webhooks are used to push conversation events — a lead captured, a handoff triggered, a form completed — to external systems like CRMs, Slack channels, or custom databases. Webhooks enable real-time automation without polling and are the backbone of most chatbot integrations.

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